Refund policy

🔄 Return & Refund Policy

At Gurungbalkumarillc,  your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

đź“… 30-Day Return Window

You have 30 days from the date of delivery to request a return.

âś… Eligibility for Returns

To qualify for a return:

  • Item must be unused and in original condition

  • Must be in the original packaging

  • Proof of purchase (order number or receipt) is required

đźš« Non-Returnable Items

For hygiene and safety reasons, we do not accept returns on:

  • Used or worn products

  • Items damaged due to misuse

  • Final sale or clearance items

đź’¸ Refunds

Once your return is received and inspected:

  • You will be notified of approval or rejection

  • If approved, your refund will be processed to your original payment method

  • Please allow 5–10 business days for the refund to appear

đźšš Return Shipping

  • Customers are responsible for return shipping costs

  • Original shipping fees (if any) are non-refundable

📦 Damaged or Defective Items

If your item arrives damaged or defective:

  • Contact us within 7 days of delivery

  • Include clear photos or videos of the issue

  • We will offer a replacement or full refund at no extra cost

❌ Order Cancellations

  • Orders can be canceled within 12 hours of purchase

  • After this period, orders may already be processed or shipped

đź“© Contact Us

For any return or refund requests, please contact our support team:
Email: Support@gurungbalkumarillc

We aim to respond within 24 hours.

đź’– Our Promise

We stand behind our products and are committed to providing you with a smooth, worry-free shopping experience.